Making booking 1 week in advance of your scheduled flight is recommended to ensure your spot. The latest time to make a booking is 24 hours in advance for clinic service and 48 hours for home visit service.

Occasionally we are able to accommodate booking on the day, but this will need to be discussed and agreed by the customer care team to ensure space is available.

Please note the Embassy requires the travel test to be taken 2 days prior to the flight date. N Protein 3 days prior to travel.

Next Day Service: Report is usually sent by 4 pm the next day of sample collection

Same Day Service: Report is usually sent by 8 pm the day of sample collection

Note: Same-Day Service Testing requires samples to be taken by 11:30am (MON-FRI) or by 11:00am (SAT-SUN)

We do offer FREE change of time if you give more than 24 hours of notice.

Please refer to our change/ cancellation tab for more detailed policy.

Yes, we are pleased to offer Home Visit Service within London M25, Oxford, Cambridge and any other place within 2 hours’ commute from London

Home visit regions other than postcode N,S,W,E post code may occur additional service charge, please contact customer service for a quote, and pay the fee difference at online booking check out after the Pay Now Option.

ONLY Next Day service available for non-London areas. IMPORTANT: Nurse may adjust the visit time based on route and traffic, this won‘t affect the expected report time. We shall endeavour to make it to the booked time slot, any difference of more than 1 hour from your booked time, we shall phone/email in the afternoon before the visit. Please keep an hour on your updated confirmation email.

Home Visit Service NOT available for Antibody or N Protein ONLY Test.

No. Due to our insurance policy we currently do not offer Covid Testing to under 10 years old.

The Nucleocapsid Protein (N) Test is recommended to be taken if you have been vaccinated.

In case the IgM results are positive because of Vaccination, the additional negative N protein Test will allow you to get the green code.

Embassy Regulation Direct Link

As add on to your PCR + IgM double Test, the N protein Test can be added after filling up your details and the pay now option for £45.00.

Yes, N protein Test can be booked by itself for £85.00.

N Protein results are guaranteed only on a Next Day basis.

If booked on Saturday Afternoon or Sunday, N Protein Report will only be available on Monday Afternoon.

There is NO Home Visit option for N Protein Testing ONLY order.

Yes, PCR can be booked by itself either for Same Day or Next Day results. Home Visit available (Home Visit report timing and regulations apply)

Yes, Antibody Test can be booked by itself.

Upon request, IgM/IgG Values can also be sent if you are having the PCR + IgM Double Test with us.

Yes. Our system automatically offers a discount for booking of 2 or more people on the same order.

For group booking of more than 5, please contact our customer service team for additional Discount.

Discount Codes can be applied after filling your details and on the Order Summary page.

The test is normally completed between 5-10 minutes.

IgM Antibody/N Protein Test: Blood Sample taken from the vein.

PCR: Nasopharyngeal and Oropharyngeal swabs

In addition, an X Ray Test ( for covid recovered traveller) can take up to 20 minutes.

Please refer to our booking system in order to check availability and proceed with the booking.

As add on to your X Ray Test, 1/2 PCR Test can be added after filling up your details and the pay now option

Please check your Confirmation Email which will have the finalised time of your booking and the Clinic Location, which is close but not same as our Covid Testing Clinic.

Feel free to give us a call and our Customer Team will assist you in checking availability and arranging one if possible.

You will be advised to make a booking for another date and then our Customer Service Team will manually change the date and time to when it should be.

Covid Testing Facility:
58 South Molton Street
W1K 5SL

X Ray Testing Facility:
Lister House, 11-12
Wimpole St, London
W1G 9ST

The two places are 10-15 minutes’ walk from each other.

You will be receiving all your reports by email.

Starting from 2nd September 2021, people travelling from the UK to China are required to take an additional nucleic acid test 7 days before departure and monitor 7-day personal health status form to be filled after the test. The additional nucleic acid test is required 7 days prior to the date of departure from the UK.

The test must be done at a legally registered clinic in the UK. If the test result is positive, the application for HDC can only be done after full recovery of health and under the category of "persons who has a Covid-19 infection record".

If the test result is negative, the report should be uploaded with other required documents when applying for the HDC green code.

Personal Health Monitoring Form must filled and uploaded together with other documents required for the application.

The 7 Days prior traveling PCR test and the following Nucleic Acid (PCR )and IgM Antibody Double Test must be taken at different labs.

MEDii is able to arrange the tests to go to different labs to comply with the new regulation.

Embassy Regulation Direct Link

If you are a Covid Recovered Patient Travelling to China, this is what you need to know:

1.1 chest X-Ray and 2 additional PCR test results that are at least 7 days apart and well in advance of the travel date (3 months+)

2.Submit the above to embassy for pre-approval (ember code)

3. A separate PCR 7 days prior to his travel date (new regulation)

4.A logbook of your temperature 7 days prior to the travel (new regulation)

5.PCR + IgM 2 days prior to the travel

6.N protein test if you are double vaccinated (in case IgM is positive).

Embassy Regulation Direct Link

It depends, but if everything is in order, it usually takes about 30 to 40 minutes for the embassy to process and request and to issue the HDC Green Code during normal working hours.

Sometimes it can take a few hours if your flight time is not pressing.

Non-Chinese nationals could access the Health Declaration Certificate system on PC, mobile phone or other terminals to fill in the information, declare the health conditions and upload tests reports (Please see link below).

http://www.chinese-embassy.org.uk/eng/lqfw/t1835247.htm

The Chinese Embassy in the United Kingdom, or the Chinese Consulate-General in Manchester, Edinburgh or Belfast, shall examines and approves the application, the passenger will then receive an electronic Health Declaration Certificate via the online system, which is a green QR code marked with "HDC".

Passengers must present the green QR code with the "HDC" mark to the airline staff for verification before checking-in.

For inquiry, please contact your nearby Chinese Embassy or Consulate-General.

Chinese Embassy in the UK: [email protected]

Chinese Consulate-General in Manchester:

[email protected]

Chinese Consulate-General in Edinburgh: [email protected]

Chinese Consulate-General in Belfast: [email protected]

Antibody Test to see if you currently have the virus:

Immunoglobulin M (IgM): Positive IgM = Early Infection / Vaccine antibody reaction

Immunoglobulin G (IgG): Positive IgG = Sign of possible COVID-19 in the past.

N (Nucleocapsid) Protein Positive = Antibody likely from virus infection rather than vaccine.

Chinese Consulate-General in Belfast: [email protected]

Making changes and/or rescheduling will be FREE up to 24 hours prior to the scheduled test time.

This is no limits on how many changes.

If a refund is processed, money will return to the same account used to pay for the reservation in 3 to 5 working days.

Cancellation that gives at least 24 hour’s notice will receive full refund (minus £10 admin fee) regardless of the reasons.

If a notification is given within less than 24 hours, there will be NO refunds.

You may make changes to the date or time of your test as long as it is more than 24 hours prior.

If you booked the wrong service, and would like to book the correct one, you may request a refund and inform the customer service team, we shall process the full refund of the wrong service without any charge.

You will be able to make request for changing the date/time of your test or for a cancellation/refund by accessing your Order Management Page.

You shall be able to access the page by logging in on our website with the previously registered username/ email address.

There is a very slim of possibility of unclear result for PCR testing, and that’s what may cause delay in receiving your result.

A re-test will be offered in the case of unclear result at no extra charges, and it will delay the delivery time of the report.

We work closely with the lab to maintain a high standard of punctuality and accuracy of the test result.

If there is the report failed to be issued by the midnight of the scheduled report date, we will offer a full refund of the testing fee.

Please be aware of MEDii’s Service T&Cs(link to the T&C), the limitations of the test itself, and the uncertainties of international travel.

As a test provider, MEDii is only responsible for organising the test and issuing the report as accordance to the embassy’s requirements.

If any of the PCR or IgM result is positive for an intended traveller, MEDii is obligated to issue report accordingly and inform the embassy.

The client shall take responsibility to downloading the report from email, upload report and other requirement document to the embassy portal, in order to apply for the green travel code.

It is down to the embassy to review the supporting documents before reach a decision regarding whether or not granting the code.

MEDii endeavours to ensure all clients get report in a timely manner, in the very rare cases where the client missed the flight due to the delayed report, MEDii shall not be held accountable of any financial loss beyond the testing fee itself.

Please be aware of MEDii’s Service T&Cs(link to the T&C), the limitations of the test itself, and the uncertainties of international travel.